Give a Massage Experience

The deposit forms part of the price of your selected massage. It is deducted from the price when the service is provided. Pay the remaining balance in one cash payment at the studio.

Arrange and confirm your appointment with the studio by phone. Payment alone does not reserve a date or time. You receive a payment confirmation with a Z reference, rather than a gift voucher PDF.

Request a change to your confirmed appointment at least 24 hours before the session. Once the studio agrees to a new appointment, your deposit transfers to that booking.

Cancellation less than 24 hours before the session or non-attendance: if the client is responsible for the failure to perform the contract, the studio may withdraw from the contract and retain the deposit under Article 394 of the Polish Civil Code. This also applies, for example, to cancellation 2 hours before the appointment. Giving notice of cancellation does not in itself entitle the client to a deposit refund. Each case is assessed taking account of the reason for cancellation and statutory consumer rights.

If the studio is responsible for the failure to perform the contract, you may withdraw and claim twice the deposit. If both parties agree to end the contract, or neither party or both parties are responsible, the deposit is returned in the amount paid.

These terms do not restrict statutory distance-contract withdrawal rights, complaints or other consumer rights. To change your appointment or discuss settlement, contact +48 573 317 666 or biuro@studiodewi.pl.